News

A tribute to Karen B. Shaer

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JND Legal Administration has again been named Best Class Action Claims Administrator in The National Law Journal’s Hall of Fame as a part of its 15th annual ‘Best Of’ supplement. This marks the fifth consecutive year that JND has received the Hall of Fame Award.

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JND eDiscovery has received Hall of Fame honors in the "Best Managed eDiscovery and Litigation Support Provider" and "Best End-to-End eDiscovery Providers" categories in the publication's annual reader survey. These awards mark the ninth time that JND eDiscovery has achieved top rankings in these categories.

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JND Legal Administration is proud to announce that Rachel Koy, Director of Innovation and Strategy, has been named an AI Visionary by Relativity, a legal data intelligence company. The annual list celebrates leaders who are redefining the application and integration of artificial intelligence in the legal field, promoting both innovation and ethical practice.

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Law360 -- Neil Zola went from being a partner at a Madison Avenue law firm to being the first general counsel of a small company that processed claims forms in a back office on Long Island. Zola calls it the best decision of his life.

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JND Legal Administration today announced that Co-Founder Neil Zola will be retiring on April 30, 2026, following 35 years in the Class Action field, the last 25 of which have been dedicated to legal administration. During his time at JND and before that at The Garden City Group (“GCG”), Neil established himself as one of the most respected voices in the legal administration market.

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JND Legal Administration today announced it is expanding its offerings with the addition of RelativityOne Government, a FedRAMP-authorized, cloud-based eDiscovery solution for government agencies and the firms that support them. With RelativityOne Government, JND will be able to offer all the tools needed to handle internal investigations, inspector general reviews, litigation and regulatory response, rulemaking and FOIA requests.

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JND Legal Administration today announced the debut of WatchTower, a proprietary fraud detection protocol engineered to protect settlement programs from increasingly sophisticated fraud schemes. As generative AI continues to make large-scale document manipulation and identity fraud more accessible, class action settlement claims face growing exposure to bad actors.

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JND Legal Administration today announced the launch of NoticeIQ, a proprietary AI-driven platform designed to simulate and test legal notice campaigns prior to deployment. The new tool allows JND to optimize notice content, delivery channels, and messaging strategies before materials are sent to class members, increasing efficiency, clarity, and court compliance.

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JND Legal Administration is proud to announce that Ben Sexton, Senior Vice President of Innovation and Strategy, has been named a 2025 Relativity AI Visionary. The annual list, published by global legal technology company Relativity, recognizes individuals who have demonstrated leadership in advancing artificial intelligence in legal, privacy, and compliance applications.

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JND Legal Administration has named Nicole Christ as Senior Vice President of Operations. Christ brings over two decades of experience in government oversight, consumer protection, and settlement administration, including her tenure leading refund programs at the Federal Trade Commission (FTC).

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JND Legal Administration has again been named Best Class Action Claims Administrator in The National Law Journal’s Hall of Fame as a part of its 14th annual ‘Best Of’ supplement. This marks the fourth consecutive year that JND has received the Hall of Fame Award.

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