Meet The Team

As Chief Executive Officer, Jennifer Keough oversees all of JND’s business operations, from day-to-day processes to high-level strategy. She is recognized by practitioners on both sides of the aisle as an expert in all facets of class action administration, from notice through distribution. Jennifer has testified on settlement matters in many courts nationally and before the Senate Committee for Indian Affairs.

With more than 25 years of legal experience, Jennifer has directly worked on hundreds of high-profile and complex administration engagements, including such landmark matters as the $20 billion Gulf Coast Claims Facility, $10 billion BP Deepwater Horizon Settlement, $3.4 billion Cobell Indian Trust Settlement (the largest U.S. government class action settlement ever), $2.67 billion Blue Cross Blue Shield antitrust settlement, $1.5 billion Mercedes-Benz Emissions Settlements, $1.3 billion Equifax Data Breach Settlement, $1 billion Stryker Modular Hip Settlement, National Assoc. of Realtors Settlements of over $1 billion thus far, $600 million Engle Smokers Trust Fund, $215 million USC Student Health Center Settlement, and countless others.

Jennifer formed JND with her partners in 2016. A few months later she was appointed by the United States District Court for the Northern District of California as the Independent Claims Administrator (“ICA”) in a complex BP Solar Panel Settlement. Jennifer oversaw the notice and administration, including the inspection, remediation and replacement of solar panels on homes and businesses throughout the United States. Soon after, Jennifer was also chosen to oversee the $300 million Loblaw restitution program in Canada in which every adult in the country was eligible to participate. Since then, she has continued to be appointed notice expert in a number of high-profile matters.

Prior to forming JND, Jennifer was COO and executive vice president for one of the then largest legal administration firms in the country. Previously, she worked as a class action business analyst at Perkins Coie, responsible for managing complex class action settlements and remediation programs, including the selection, retention and supervision of legal administration firms.

In 2013, Jennifer was featured in a CNN article, “What Changes with Women in the Boardroom.” In 2017, she was named a female entrepreneur of the year finalist in the 14th annual Stevie Awards for Women in Business. In 2015 and 2017, she was recognized as a “Woman Worth Watching” by Profiles in Diversity Journal. Jennifer has also been featured in numerous media publications. In 2019, she was highlighted in an Authority Magazine article, “5 Things I wish someone told me before I became a CEO,” and a Moneyish article, “This is exactly how rampant ‘imposter syndrome’ is in the workforce.” In 2018, she was featured in several Fierce CEO articles, “JND Legal Administration CEO Jennifer Keough aids law firms in complicated settlements,” “Special Report―Women CEOs offer advice on defying preconceptions and blazing a trail to the top,” and “Companies stand out with organizational excellence,” as well as a Puget Sound Business Journal article, “JND Legal CEO Jennifer Keough handles law firms’ big business.”

Jennifer is frequently invited to speak on class action issues and has written numerous articles in her areas of expertise. Jennifer earned her B.A., M.S.F. with honors and J.D. from Seattle University.